GigSmart Reviews
GigSmart Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GigSmart has a 2.3 star rating from 16 customer reviews. Consumers are mostly dissatisfied; 67% unfavorable vs 33% positive. Reported pros include easy jobs and good shifts; cons focus on identity issues, almost non-existent support, payout and billing problems, and frequent refund requests.
Key Takeaways for Future Customers
- Read GigSmart reviews and confirm payout methods before accepting shifts.
- Keep personal documents current to avoid verification delays.
- Expect limited customer service responsiveness; plan accordingly.
Negative Feedback / Risk Areas
- Recurring customer complaints about payouts, missing payments, and payout transfer failures.
- Billing practices flagged as problematic and users request refunds frequently.
- Account verification and duplicate SSN errors cause blocked access to gigs.
Positive Feedback
Workers report easy jobs, good shifts with reputable companies, and at least some successful resolutions of issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GigSmart has a 2.3 star rating from 16 customer reviews. Consumers are mostly dissatisfied; 67% unfavorable vs 33% positive. Reported pros include easy jobs and good shifts; cons focus on identity issues, almost non-existent support, payout and billing problems, and frequent refund requests.
Key Takeaways for Future Customers
- Read GigSmart reviews and confirm payout methods before accepting shifts.
- Keep personal documents current to avoid verification delays.
- Expect limited customer service responsiveness; plan accordingly.
Negative Feedback / Risk Areas
- Recurring customer complaints about payouts, missing payments, and payout transfer failures.
- Billing practices flagged as problematic and users request refunds frequently.
- Account verification and duplicate SSN errors cause blocked access to gigs.
Positive Feedback
Workers report easy jobs, good shifts with reputable companies, and at least some successful resolutions of issues.
Media from reviews
Salt Lake City, Utah
This is a fraudulent company with fake jobs that sells your information
This is a fraudulent company with fake jobs that sells your information and was recently sued for not paying their workers, you can find all of this information online. Bottom of the barrel people.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
I'm missing out on accepting offers due to an app issue. Second time this week.
Support was not very helpful. Now those shifts are marked as Not Hired. It says nothing about the fact that I received numerous offers that I was unable to accept due to an app issue.
I have since been contacted by support and they requested screenshots which I have now provided. It appears they are working on the issue. I will keep you posted.
I have since been contacted by support and they requested screenshots which I have now provided. It appears they are working on the issue. I will keep you posted.
The app will only allow me to submit new bids.
I am still unable to accept offers. I have already missed out on work once because of this app issue. I contacted support through the chat, and all I got back was a copy and paste from the help section about rescinded offers.
- Good shifts with good companies
- Almost non-existent support
Preferred solution: I would like for the app issue to be resolved.
User's recommendation: BEWARE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Atlanta, Georgia
Funds missing
My account information was correct, and I have proof because previous deposits were successfully sent to my Fifth Third account. Something was changed in your system, which forced me to create a new account with Branch and resulted in me receiving new account information. *** is telling me to contact you, while you are telling me its my fault.
Dayton, Ohio
Payout issues
Every time I'm trying to take out the money from GigSmart to my card, it's not going through. Can you fix it?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
No Id waiting on new card to comeHave picture
I have temp paper with id that Im getting it and I got copy on of it on my phone is there away you guys can work with me
User's recommendation: Waiting for new id to come really wanan work job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Primary contact not answering
- - Assigned to Walmart West Airport Blvd shift; arrived on time; no tools.
- - No one on site knew the company; no responses for about an hour before I left.
I typically dont leave reviews like this, but I feel its important to share my experience in case it helps someone else or leads to better coordination on their end.
I was assigned to a shift at their Walmart location on West Airport Blvd. I showed up on time, ready to work no tools, no instructions, and no one on site had any knowledge of the company or the work I was there to do.
I reached out to my points of contact multiple times and didnt hear back until nearly an hour into my scheduled shift. At that point, with no direction and no support, I made the call to leave.
I genuinely dont know if this was a miscommunication or a breakdown somewhere in the process and I want to be fair in saying that. What I do know is that I held up my end: I showed up, I communicated, and I waited. I also passed on other work to take this assignment.
Hopefully this is an isolated situation and not the norm.
Id encourage management to tighten up the on-boarding and communication process for contractors so no one else has to deal with this uncertainty. Im still open to a resolution and would update this review if that happens because Im sure falcon is a great company to work for
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Payments
I havent been able to get my payment for yesterday and tryed to set up branch, but my normal payout I needed to change bc that card is not working. I tryed to add a card but idk what happened
User's recommendation: PayPal should b an option
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApp not working
Ive been accepting shift an it wont allow me to confirm any of my shifts , Ive been hired but as soon as Im to confirm a shift it wont allow me to pick it up, Ive uninstall the app and logged out and restarted the app nothing has worked an Im still unable to use to app please help me be able to accept shifts, Thank you!
Preferred solution: App start working again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot transfer earnings to bank account on file
I worked a gig and was paid, but I don't know where they sent the money. I've spent 1.5 hours to resolve.
- Not enough gigs near me and the money for the gig i performed is lost
User's recommendation: Make sure you know where the money you earned goes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Albany, Ohio
My name is Nakir bates , I’m having a...
My name is Nakir Bates. I'm having a problem deleting my Wallet Benefit card on the app.
I don't have the option to delete my debit card or bank account for direct deposit. I would like to switch debit cards.
User's recommendation: Expand on the wallet tab
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Call me
- - User says responses are slow and needs help accessing two accounts for pickup work.
- - Requests closing one account due to social link and glitches.
You people say I have two account and yall take forever to even get back to me so that I can get pick up job so I can make money thats why Im pissed off because you people are supposed to be on top of your game and youre not Help me to access these accounts. I guess close one account permanently so I can keep the other cause its saying my social is connected to two accounts and the only reason why I have two accounts is because before yall fix your glitch I had to open up a whole new one so soon as yall get the time to hire some people to address these issues that would be great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount access
Nothing, nothing happened. I was told to go to the website. Now I have to go to the website.
- On time
Preferred solution: My account restored
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Cannot verify background check for work
Insanely difficult to verify background check for shifts. I have been trying to access the verification portal, or verify through shift acceptance, but I cannot get a shift because I have not been fully verified.
Preferred solution: The ability to just work through clearing verification.
User's recommendation: Better access to agents to troubleshoot issues regarding app.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not got my check yet it has been...
I have not got my check yet it has been more than 2 weeks but I don't know what's going on I don't know why I haven't got my check if you complete the job and everything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am trying to accept a bid
I have a pending bid and cant accept it. I did everything it told me to do. I only have so long before I have to be there.
Preferred solution: A job
New York, New York
Payment not yet recipe
I replaced my debit card for payout.
Please can you process my pay.it keeps showing error.i.hope to hear from you soon
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